{"id":23919,"date":"2024-02-28T10:21:33","date_gmt":"2024-02-28T15:21:33","guid":{"rendered":"https:\/\/haaci.edu.pa\/?post_type=lp_course&#038;p=23919"},"modified":"2025-03-08T19:40:22","modified_gmt":"2025-03-09T00:40:22","slug":"valor-del-cliente-interno","status":"publish","type":"lp_course","link":"https:\/\/haaci.edu.pa\/index.php\/courses\/valor-del-cliente-interno\/","title":{"rendered":"VALOR DEL CLIENTE INTERNO"},"content":{"rendered":"<h5>CONSTRUYENDO LEALTAD EN LOS COLABORADORES<\/h5>\n<p style=\"color: #4e4e4e;\"><strong>INTRODUCCI\u00d3N<\/strong><\/p>\n<p align=\"justify\">Cada empleado de una organizaci\u00f3n es un Proveedor Interno de servicios y es un Cliente Interno de una cadena de personas que interact\u00faan para prestar un servicio al cliente externo. El curso de Servicio al Cliente Interno busca, como primer objetivo, que el participante perciba su propio puesto y departamento como parte de esa cadena interna de servicio. Los participantes analizar\u00e1n los servicios y nexos del propio puesto y desarrollar\u00e1n t\u00e9cnicas para medir y mejorar la satisfacci\u00f3n de sus respectivos clientes internos.<\/p>\n<p style=\"color: #4e4e4e;\"><strong>DIRIGIDO A<\/strong><\/p>\n<p align=\"justify\">Aquellas personas que tengan inter\u00e9s en comprender la importancia de Satisfacer al Cliente Interno dentro de la cadena de servicios Internos dentro de una Organizaci\u00f3n.<\/p>\n<p style=\"color: #4e4e4e;\"><strong>OBJETIVOS DEL CURSO<\/strong><\/p>\n<ul>\n<li>Dar a conocer los conceptos de cliente externo e interno.<\/li>\n<li>Tomar conciencia de la relaci\u00f3n de dependencia en el resultado final del producto\/servicio que se ofrece.<\/li>\n<li>Crear un clima laboral interno que impulse a los equipos a trabajar conjuntamente para el cliente final.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>CONSTRUYENDO LEALTAD EN LOS COLABORADORES INTRODUCCI\u00d3N Cada empleado de una organizaci\u00f3n es un Proveedor Interno de servicios y es un Cliente Interno de una cadena de personas que interact\u00faan para prestar un servicio al cliente externo. El curso de Servicio &hellip; <\/p>\n","protected":false},"author":12,"featured_media":24268,"comment_status":"closed","ping_status":"closed","template":"","course_category":[144],"course_tag":[],"class_list":["post-23919","lp_course","type-lp_course","status-publish","has-post-thumbnail","hentry","course_category-empresarial","course"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>VALOR DEL CLIENTE INTERNO - HAACI INTERNACIONAL<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/haaci.edu.pa\/index.php\/courses\/valor-del-cliente-interno\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"VALOR DEL CLIENTE INTERNO - HAACI INTERNACIONAL\" \/>\n<meta property=\"og:description\" content=\"CONSTRUYENDO LEALTAD EN LOS COLABORADORES INTRODUCCI\u00d3N Cada empleado de una organizaci\u00f3n es un Proveedor Interno de servicios y es un Cliente Interno de una cadena de personas que interact\u00faan para prestar un servicio al cliente externo. 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